Conflict resolution is a method of resolving any type of conflict with the assistance of a neutral party. Alternative Dispute Resolution (ADR) is a concept that encompasses a variety of mechanisms by which conflicts are identified, addressed, and resolved. In other words, ADR offers creative outside-of-the-box alternatives to litigation which avoids delays, exorbitant fees, and discontentment.

Practitioners employ different kinds of alternative techniques including, Mediation, Discussion, Conciliation, Brainstorming and an innovative approach to resolve conflicts before they become legal matters.