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In workers' compensation mediation, the two parties begin by making an opening statement, describing and giving reasons for their point of view in the case. After that, the two sides separate, and the mediator moves back and forth between the two parties providing guidance and neutral insight to both parties as well as delivering messages from the other side. It is expected that information offered within the mediation remain confidential.

  • "To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity."

    - Douglas Adams

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